What Data We Collect and Why
When you open an account with us, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, email address, device identifiers and payment references generated when you transact via DANA, OVO, GoPay or
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QRIS. We do not sell your personal information to third parties. Access to your data by our staff is role-restricted — only the teams handling account verification, payment reconciliation and fraud prevention can view transaction-level records. Whether we can share specific data with a regulatory or
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law-enforcement body depends on local law and the jurisdiction applicable to your account at the time of the request. We retain payment reference data for the period required to resolve disputes and reconcile settlement records.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.